Returns & Exchanges
At Sole Bliss, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn footwear in its original packaging. Our goal is to ensure you find the perfect fit and style for your wardrobe with absolute confidence.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unworn shoes back in their original branded box and secure them inside a shipping mailer to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via the portal and affix it clearly to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Track
Hand your package to the designated courier service and retain your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.