Frequently Asked Questions

Everything you need to know about your next favorite pair of shoes.

What is the processing time for my order?

All orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.

Do you offer international shipping?

Yes, Sole Bliss ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please ensure the protective film on the soles remains intact for a full refund.

How do I find the right size?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for closed-toe heels and staying true to size for sandals.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

We are committed to ethical fashion. Our leathers are sourced from Gold-Rated tanneries, and our packaging is 100% recyclable and plastic-free.